Orange and Blue Swimlane Flowchart for Customer Journey Mapping Slide Template

A swimlane diagram is a type of flowchart that denotes which person is responsible for what work in the process. This process can be understood better with the help of the Swimlane Flowchart PowerPoint Template. It is a tool for illustrating the progression and transition of tasks across various departments or teams. 

The template showcases horizontal swimlanes that segregate divisions of a company like Customer, Marketing, Sales and Success. Each component is given in different color boxes and represented by icons. The template has different shapes and arrows showing the workings of the flowchart. Concise descriptions in boxes accompany each step, facilitating professional presentation templates. The process in this template starts with the marketing department advertising their product. This leads to open advertisements being seen by various consumers, but the ones who want to take advantage of the product will inquire about it. The consumer then buys the product, which is sales for the business in parallel. Thus, this process turns the consumer into a customer. 

This template is ideal for professionals across fields, such as process analysts, marketing experts, sales leaders and customer success teams. This PowerPoint flow chart template enables users to outline comprehensive processes involving multiple stakeholders. Finally, this versatile tool can be customized to meet the requirements of your business and is compatible with both PowerPoint and Google Slides.