Product Description:

Customer Journey Map PowerPoint Template helps you represent each step of your customer journey in a Horizontal Format. With this template, you can convey various steps of the customer journey in a structured and clear format, like Awareness, Consideration, Decision, Retention, and Advocacy.

This template is specifically designed to provide a detailed overview of each step in the customer journey. At the top of this template, you get a customizable title box, followed by 5 sub-parts, where the stages of the customer journey can be depicted. For each stage, you are provided with editable description boxes.

On the left side of the template, you are given 4 “steps” vertical text boxes; with the help of these, you can describe each stage of your customer journey in the form of steps, making your information look more structured and informative. This is followed by a set of icons that represent the state of your process. You can easily customize the icons, fonts, background, and text boxes as per your need.

This Template can be used by Product managers, marketing or sales professionals, and other business professionals, who want to track the journey of their customers in a clear and concise way.