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This User Journey Map is an ideal customer journey map example that helps you understand the gap between a user’s expectations and their experience with a product/service. Using this PowerPoint Template, you can illustrate your customer’s expectations and their current emotional experience at each stage. The template can be used by business professionals such as Product Managers, Brand Managers, Marketing Managers, etc. to understand the issues with their product/service and how they can be resolved.To learn more about making a successful Customer Journey Roadmap, read our blog: 7+ Creative Ideas To Build Your Customer Journey Map
