This is a great Customer Journey Map or User Journey Map to showcase how your customers or prospects interact with your brand. You can analyze different customer touchpoints to analyze the business effectively. This Journey Map helps you showcase the entire customer journey in one snapshot, including where they come in contact with your services and where they exit. You can showcase which customer touchpoints are more effective than others using this Journey Map template. Using this Customer Journey template, you can analyze different aspects of your business, which are not giving results and where you can improve.

Check out our article on Creative Ideas To Build Your Customer Journey Map and more Customer Journey Map examples.