This Customer Journey Map is a customer mapping template that illustrates a timeline that highlights the milestones of a journey map. This template helps to illustrate the different stages a customer goes through and provides an insight that helps you improve customer’s experience of your target customers. The template helps you understand the difference between your customer’s expectations and experience quality. It follows a simple yet effective roadmap framework and it helps you understand the problems your customers face with your product/service and the measures you can take to increase your conversion rate.To learn more about how to make a successful Customer Journey Roadmap, read our blog: 7+ Creative Ideas To Build Your Customer Journey Map